The Florida Public Service Commission (PSC) oversees the Lifeline program in Florida and promotes it to eligible residents. Florida follows federal eligibility rules and uses the National Verifier to confirm eligibility.
Florida benefit amounts
The Florida PSC lists the same federal amounts that apply nationwide: $9.25 off broadband or bundled voice and broadband service, and $5.25 off voice-only service. Only one discount is allowed per household.
Maximum monthly discount applied to a qualifying service plan, not a cash payment.
Source: USAC – Lifeline Program; FCC – Lifeline Support for Affordable Communications
Qualifying in Florida
- SNAP (Food Assistance) and Florida Medicaid, both managed through ACCESS Florida
- SSI, Federal Public Housing Assistance and the Veterans Pension and Survivors Benefit
- Household income at or below 135% of the 2026 Federal Poverty Guidelines
Tip: download your current benefit notice from your ACCESS Florida account before you apply, in case verification asks for proof. See documents.
Staying connected in hurricane season
Floridians know the value of a working phone when storms hit. A few habits help:
Turn on emergency alerts
Make sure Wireless Emergency Alerts are enabled in your phone's settings.
Charge everything early
Before a storm, fully charge your phone and your second combo device. A tablet or laptop can serve as a backup screen.
Save key documents
Photograph IDs, insurance and benefit letters and store them in cloud storage.
Know satellite SOS
The iPhone 14 and 15 support Emergency SOS via satellite where available when cell networks are down.
An iPhone & iPad combo or phone & tablet combo gives your household two screens for news and updates. If you're displaced by a disaster, contact us at support@combowireless.com to update your address.
Free device combos for Floridians
Tribal lands in Florida
Florida is home to the Seminole Tribe of Florida and the Miccosukee Tribe of Indians of Florida. Eligible residents of Tribal lands may receive the enhanced federal benefit. See Tribal Lifeline.
How to apply in Florida
- Apply online and choose your combo.
- Your eligibility is confirmed through the National Verifier.
- After approval, your line is activated on the T-Mobile network and devices ship with free standard shipping.
Questions? Email support@combowireless.com. The Florida PSC also accepts consumer complaints about telecommunications service.
Florida FAQs
Does Florida have its own Lifeline program?
Florida follows the federal Lifeline program. The Florida PSC oversees it in the state and helps residents learn about it.
I moved after a hurricane. What do I do?
Update your address with us within 30 days by emailing support@combowireless.com. Temporary addresses can be reported too.
Can seniors in Florida get a free tablet?
Seniors who qualify for Lifeline, for example through Medicaid, SSI or income, and enroll can choose a combo with a free tablet or iPad. Devices are Combo Wireless offers.